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Delivery Information

Important delivery information explained.
How long will delivery take?
Depending on the product in question (in terms of logistics, stock etc), orders are usually dispatched within 3 working days. You can usually expect to receive your order within 7 working days from the dispatch date. If you have paid for Recorded Delivery (48 hour) you can expect to receive your order within 48 hours of the dispatch date.

What if my delivery is longer?
Louise Walsh International takes no responsibility for orders that are late. If recorded delivery has been selected at checkout, we can check the status of the delivery after 10 working days.

What if my order doesn't arrive?
For orders with recorded delivery selected at checkout, we can check the status of the delivery after 10 working days and if the order has been lost, we will send out a replacement kit. For orders with free or standard delivery, Louise Walsh International accepts no responsibility for orders that are lost or damaged in transit so we are not obliged to replace the order items.

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